Quality Assurance

• We strive to give you the best service and offer maintenance and service level agreements.

• We have a team leader with all our teams, that will ensure the quality meets with your approval as well as all related standards of approval.

• All purchasing is done by qualified buyers and will meet the necessary approvals.

• Reports on a weekly basis will be done by our team leaders in the event of you entering into a service level agreement with our company.

• We have an implemented reward system for effective feedback on various scenarios including effective maintenance alerts.

• All staff will be well dressed and presentable when they visit your site.

• Our service is to enhance your business and to be a cost saver for your company.

• Care is taken to work unobtrusively, creating as little distraction as possible, as well as working as speedily as possible, obtaining good quality results.

• All contracts and activities are highly confidential and not discussed with staff or team leaders.

• Emergencies will be dealt with as speedily as possible.

• Pricing will be set as per meeting and discussion before any work takes place.